We are now stocking almost all parts for the BeFree Live tripod and most losable parts on the MVK400 Video head. You can find the complete listing Here.
There is little that is different in the basic tear down and repair of this tripod or head. Basic tools are needed, Torx T20, flat blade screw driver or Allen wrench; depending upon what you are working on.
The head we have already seen that the pan handle and the Pan Handle Locking Knob are going to be trouble. The pan handle is prone to breakage, ESPECIALY of the tripod tips over and hits on the Pan Tightening Knob.
Make sure you are following the basic rules of tripod use and you should not have a problem.
If you are having problems determining what parts you need, or for a tune up or for repairs, send your name, address, daytime phone and email address along with your tripod to:
108 Garner Road
Spartanburg, SC 29303
Once we have it, we will evaluate it and contact you. Please send us your daytime phone so we can reach you during business hours.
Lastly, if we are repairing your Manfrotto Product; we are recycling all broken parts and scrap articles. Almost nothing goes into the trash if we can help it.